Why Buy from Us

Genuine Products 

Buying directly from us will guarantee that your product is 100% genuine and has been shipped to you directly from our factory! Unauthorized sellers will often sell fake products or old/used models that haven’t been tested to TriPollar's usual high safety and quality standards, so they may not be safe to use. 

Direct & Extended Warranty  

Our direct warranty is valid for 2 years from your purchase date.
So in the unlikely event that your device develops a fault.
You have the peace of mind that you are 100% covered.


We strive to offer the best price of our products.
So in the unlikely event you do find the same product for sale from an authorized TriPollar retailer at a lower price, within 3 days of purchase, a price match request can be made.
It’s really easy – Send us an email at support@mytipollar.com with the link to the product page and we will credit you the difference. 

Exclusive Offers 

Benefit from exclusive savings, event invites, and the latest Tripollar product

Lifetime Support 

Our team is here to help by email, phone and chat.  

100% Customer Satisfaction Guarantee 

The Stop VX represents the latest in RF innovation from the market’s leader in RF technologies. If you’re not absolutely delighted with your Stop VX, for any reason, simply return the product within 30 days of receipt for a complete refund of your purchase price. 

Free shipping 

Free DHL tracked shipping (Royalmail within UK) on all orders over £99!

Beware of counterfeit Tripollar products:

Like many premium goods, Tripollar products are being copied and sold, usually at drastically reduced prices and diminished quality. These products do not meet Tripollar's standards and are not covered under the Tripollar warranty.

Unauthorized Dealers Warning:

Unfortunately, Tripollar products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from Tripollar. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers, are not covered by our warranty. To avoid disappointment please ensure you buy your Tripollar from authorized dealer or directly through mytripollar.com